All help articles
The interview
What happens during a sitting — permissions, monitoring, rules and timing.
- Your interview invitationReading the invitation, what the deadline means, and what to do when the link will not open.For candidates
- The system checkWhat is tested before an interview starts, why each test exists, and how to clear a failure.For candidates
- Camera and microphone permissionsGranting access, fixing a refusal you cannot undo, and what to do when the device is in use.For candidates
- What interview monitoring doesWhat is watched during a monitored interview, what is recorded, and what actually counts against you.For candidates
- Screen sharing during an interviewWhen it is required, how to share the whole screen, and what to do when the picture is blank.For candidates
- Interview rules and restrictionsWhat you may and may not do during a sitting, and what happens when a rule is broken.For candidates
- Identity checks before an interviewThe reference photo and the spoken pledge — what they are for, and what happens if one fails.For candidates
- Technical problems during an interviewWhat to do when something breaks mid-sitting — audio, video, the clock, or the page itself.For candidates