Start here; each entry links to the fuller article.
My interview link does not work
Most often the invitation has expired. The window to start is set by the recruiter and is usually shorter than you expect. See interview access problems.
The verification code has not arrived
Check spam, then use Resend — there is a cooldown between sends and a limit per hour. See sign-in problems.
My camera or microphone is not working
Almost always a browser permission that was refused once and is now remembered. See camera and microphone.
The interview says monitoring could not start
The interview needs a working camera and, depending on settings, a screen share. See interview monitoring.
I lost my connection mid-interview
Answers already given are saved. Rejoin with the same link. See losing your connection.
My results are not showing
Reports take a few minutes to generate, and whether you see one at all is the organisation's setting. See your interview results.
Nothing here matches
Ask Fin from your dashboard, or open a support ticket. A ticket reaches a person, and including the interview link and roughly when it happened gets you a useful answer faster.